What customers are saying about Wifi Plus
2nd time using WifiPlus. This time an in house assessment was done initially thought the issue was with the band width speed so upgraded to new Fibre speed package and purchased new modem from internet provider. The next day the WiFi cut out from the main house to the unit although main house was running fine, Deep returned a day after determined recabling required from the main house to the unit. Took 4 days from initial visit to completely fix WiFi issue, as Deep had pre booked appointments in between and was very efficient when onsite. Highly recommend WifiPlus.
Excellent work, no problems very efficient, in and out and job done.
Highly recommend Ben and his team, very professional, good communication, fast service and great final result. Would definitely use them again.
Spoke with Ben.Next day service (on the xmas week) how good is that? Deep came and resolved our issues.A pleasure to have in our home. Would thoroughly recommend Wifiplus.
We moved into a very big house that is 6 years old in Dairy Flat. Ben Thompson from Wifi Plus NZ come out to install 3 wifi Boxes in the roof so we had good coverage. He also sorted our Modem and got everything going. So easy, he turned up right on time and had everything done in an hour & half. Such great service. We rang up again and asked for another box so the guest wing was strong. This time Deep Bhatt turned up on time, installed a fourth box in the roof. The whole house and outside areas have strong wifi now and it was so easy with Wifi Plus NZ. Thank you guys. We highly recommend them. Very very professional.
I have been dealing with WiFi + for a few years now, and each time I have asked them a question, or had them come to my property to resolve an issue to do with my internet & broadband questions, they have responded very promptly, and cheerfully. Last week I needed an urgent response because internet had not been operating out to my external office at home (wifi failing too often with lockdowns and so many of us working from home). I could not afford any further delays, and Ben was able to come the very next day - and turned up earlier than expected just because he knew that I was waiting for him. It's been a pleasure working with this company, and although I don't need them often, I have found them invaluable when I do.
It has been a positive experience dealing with Wifiplus. They were professional in all aspects of out interactions. Would absolutely recommend this business.
Very good installation! Tidy work and we no longer have any wifi issues. Would 100% recommend to anyone.
From the time of initial contact through to site assessment, quotation, installation and final commissioning these guys provide excellent service – totally professional at all times, arriving on time and fully explaining what is involved throughout the process. Thank you Ben for the service your company provides, and special thanks to technician Deep who was so conscientious with his installation at what is a multi-storey house with difficult wiring access.
Very impressed with rapid response from Ben Thompson at initial enquiry through to rapid install from Deep Bhatt. Wifi work's great and family very happy. Wifi plus are professional and a pleasure to deal with.
Knowledgeable and thorough. A pleasure to deal with. They did what I requested.
Great service from start to finish, Ben was really helpful and explained reason for upgrade, techie came and finished the job quickly with no fuss. Reasonable price for all the work done, so definitely recommend this crew.
Excellent service. Very professional and helpful. Would thoroughly recommend.
Highly recommend. Deep was really professional and efficient. Will definitely use you guys again Thanks Ben for providing a fantastic service.
I contacted Ben to kick my Wifi into shape, and Deep came around and did the work. Both guys excellent. They explained everything to me in detail - which I greatly appreciated. When there was an issue that I couldn't resolve the next day, Deep came back immediately and sorted it out. It is obvious from the rating and reviews on this site that Wifiplus are a solid operation. The guys are totally professional, and a pleasure to have in the house. Highly recommended.
Deep was fantastic - polite, professional and very efficient where he never stopped working thru our myriad of WiFi problems - new Router, WiFiPlus "booster", CCTV, Irrigation system and two Televisions - until they were all successfully operating. A very pleased and very happy customer.
Very impressed. After putting up with poor wifi for the last 12 months the difference now is enormous. Speed is very quick and reliable throughout the property. All work was all carried out to a high standard with only the wifi units visible in the house. I would definitely recommend.
Deep was very professional, provided me with sound advise and provided a level of service which exceeded my expectations. I would readily recommend him to any customer.
I am more than happy with this product and the staff. everything was explained to me well the p0erson that installed it took timne to make sire I understood everything I would highly recommend the company product and service. Thank you so much.
Great prompt service! Good value for money. Highly recommended!
We have just had Wifi-Plus installed. We then updated to Fibre, so needed to reset our network again. Wifi-Plus were more than happy to pop out and reset everything for us, at no charge. Excellent service, very friendly staff and they explained everything in plain English. I would recommend Wifi-Plus to anyone having wifi issues. Thanks again.
Quick, efficient and everything works great... I would highly recommend them.
So very thankful for this company's expertise. We live in a rural area and had spent a lot of money on boosters and tech advice. I heard the radio ad and made contact. We had immediate service and work was completed quickly. 3 years later, During level 3 I had a technical glitch and Ben was able to come and troubleshoot and remedy the same day, working from home remotely is not the frightening thing I thought it would be. I recommend these guys to anyone I know who needs tech advice.
Excellent service from the 2 guys who installed the cable and stuff, and then from the clever person who did all the programming. Highly recommend. One negative thing. While the invoice procedure was simple, seems somewhat disingenuous to have a 3.5% surcharge on the card, as the default method of payment. Yes, the ability to pay by bank is there, but I can foresee that some people may just click and pay.
Everything was easy with these guys, from initial enquiry follow-up, site visit and appraisal through to installation, everything was prompt and professional. We didn't want to be able to see the cable or router which made for a challenging installation - very pleased with the outcome and WIFI performance. Can not recommend enough!
Easy to contact, easy to ask questions and get direct answers, installed when said they would, there Sub contractors were great and price suits the Quality. Life is so much easier with great WIFI. CHeers.
Very friendly and good service.
Thank you very much for the fabulous job you did with my wifi. I have had no issues whatsoever since you installed the equipment! And I have wifi everywhere that I need it!!
Everything was effortless and quick. I was impressed at how easy it was to get the quote and then do the job, no mucking around and Ben kept me informed, thx Ben and I will definitely recommend your company to anyone looking at better wifi service.
Our family is very happy we made the right decision of going ahead with Wi Fi plus to sort out our Wifi problems, efficient,prompt and extremely helpful. Great job well done. Highly recommended and very reliable. Thank you very much Ben a great guy.
Good job every thing working well.
I have nothing but praise for the work Ben has done in our home in both quality and response when contacted. Over a number of times Vodafone has let me down but Ben has willingly come back to our home to reset his devices and ensure he didn’t leave until we had tested each of our devices and were satisfied. I highly recommend WiFiPlus to anyone having connections issues in their home and definitely recommend Ben for his workmanship.
From the initial scope visit to the day of install Wifiplus were excellent and professional. They didn't make any promises but were thorough in their assessment and allowed my input into the placement and positioning of the equipment so it was less intrusive, as some wiring was required (we have block wall exterior/internal and no roof cavity as we have Sarking ceiling) which would have been visual. The technicians knowledge and his excellent understanding of how the equipment would work in our home and how it related to the equipment we have in our home was fantastic and informative. Our speeds went from 20-20MB downloads to average around 85-97MB (on occassion over 100MB) was just mind blowing for our livestreaming and digital viewing. We love what we have now and the money was well worth it as I use cloud based programmes for work and the difference in response is beautiful. We can sit out on our new deck and get speeds of 80MB+; heavy download and uploads are seamless and fast. The install work was very tidy and not obvious (as opposed to V=Chorus install of our fibre connection). Totally, totally happy.
The service was excellent. I decided to trust previous reviewers on No Cowboys and go with WiFiPlus. I had no other references or information about WiFi Plus. They were great. Prompt response and attendance to provide a quote. Informed and easily understood discussion during the pre-quote site visit about options. Installation was also prompt and undertaken to a high standard. Further, when our new puppy chewed through cabling at 9pm one evening shortly after installation bringing the household's wifi to an abrupt halt, Ed was happy to provide me with new cables immediately despite the late hour. Friendly, efficient, knowledgeable and prepared to go a step further if needed. Just what I was after.
Excellent work done on time done in no time highly recommend Ed.
We've dealt with Ed, and with WifiPlus a couple of times, and every time they've been really helpful and reliable. Would highly recommend.
The kids were complaining that their computer games were glitching, buffering issues, dead spots around the house.. it was frustrating. I has already tried one of those plug in wifi boosters from a major electronics chain (utterly useless!). I had heard the Wifi Plus radio ad, and thought they could help me with my wifi issues around the house. Ed Neto came out and discussed the problems that we were experiencing and he installed a wifi booster box. Then I told him about the useless wireless security system that I was having to recharge each day even though it was connected to solar panels. He then arranged for the installation of a hardwired security camera system for me. Ed is the Man! He knows all the complex electronic and technical stuff that just goes over my head. He was always so polite, has a great sense of humour, so patient, and went way above and beyond for me. He even spoke to Vodafone Technical Support on my behalf to resolve a connectivity issue. Ed loves his job, and he loves using his experience and knowledge to help resolve people's technical and wifi problems. I highly recommend Wifi Plus.
Had a wifi issue that no one could fix .... gave Ed a call and he come to my home and diagnosed the issue and fixed it .... cant recommend them enough.
Very good result, they turned up a bit later than 1st agreed but did keep me informed that they were running late. The 2 technicians, Ed, and Jayden (I think) did a very good job. The end result is better than expected and I would have no hesitation in recommending them. They did a 1st class job.
I had been experiencing WiFi dropping its connection on a regular basis and had been putting up with it for over 12 months until I was at my wits end and had found that my provider was of little help as they either didn't care or didn't have the knowledge and my calls were being sent off shore every time I rang. I rang this company and found that Ed was very helpful and spent considerable time on the phone talking to me to help me understand the issues and what the solutions were that his company could provide as I am a pensioner and not totally able to grasp today's technologies. Ed came to my home, as they provide an obligation free quote and spent more time explaining things and why fibre can drop connections,which is apparently quite common. He gave me a quote and I decided to get the work done on the spot, he then installed the necessary equipment to complete the job. I appreciated having it all explained to me in in a manner that I could understand and now have fast fibre Wifi. I cant speak highly enough of Ed who was prompt, courteous and went above and beyond which is rare customer service into days world. I would thoroughly recommend Ed and this company to anyone have similar issues.
Very happy with the service.
Great job with terrific results.
We had a CCTV system and wifi Access Point Installed. The job was done very smoothly and installed very tidily. It all looks great and we're enjoying using it. Our technicians, were David & Ed, who did a fantastic job. Their friendliness and helpfulness, made it a pleasure to have them in our home. We have used WifiPlus in the past and I can highly recommend them.
These guys are great I absolutely recommend them. Our wifi is awesome now. Leon and the team are extremely knowledgeable and have solved the issues we have been putting up with for years. Our Wifi is now fast and no longer drops out on us and the coverage on the property is even extended to our sleepout. Thank you WiFi Plus!!
Thank you for a very satisfactory and professional job of providing efficient wi fi coverage of our property. The service from initial visit to estimate the work; to the care taken by the technicians on the job was exceptional. Well done.
The service man arrived at 8.30am as arranged and got promptly to work in no time at all he was finished and every thing working well all neat and tidy and cleaned up after finishing.
For almost 12 months we battled with Spark about our internet, broadband, and there service was soooo bad. WiFiPlus, came in and sorted us out in a day, and we haven't had any issues since. Highly recommend the friendly team at WiFi+
Fantastic service. Totally sorted wifi in our house when no one else could.
Professional and reliable business. Easy to work with and contact both from the initial consultation to the install and also happy to assist with questions after completion. Solved the problem I had with my WIFI requirements with a good solution that works very very well!
Wi-fi Plus are professional and capable. The technician arrived when he said he would, immediately worked out and fixed the problem, and was pleasant throughout. A pleasure to deal with.
Very good and propmt service. One small glich after instal but came back and addressed straight away. Would recommend.
A well done job. Efficient and professional.
Many thanks for an excellent service. I rated very highly your Sales Manager. He was prompt, completed and excellent diagnostic of what was required, and outlaid the next step required in laypersons language ( which is vital) for my age group. He also tested his recommended solution to demonstrate it would work! Your technical staff them completed the installation with minimum disruption and then Ed returned in the evening to link up the printer ( my fault for forgetting ) It was a great service example provided by Ed. Feedback: I'm still waiting for a quote to shift the router from current location into the garage and Im still waiting for the invoice. I now understand the invoice would only be sent after a confirmation that I was satisfied with the installation etc but perhaps a heads up re that process would help. Many thanks I will recommend to my network.
Leon does a great job, prompt, efficient and good guy to work with.
I contacted Leon with questions in regards to our awful wifi - he came for a visit at the allotted time and tested our wifi - he then gave many different options as to what would suit our family the best. I decided that i would use them that night and within a week Ed and his technician (sorry i have forgotten his name) came and set up the 'boosters' around the house to help the wifi get around - we then upgraded to fibre and they liaised with chorus as to what was needed. So in under a month my wifi has improved, the job is complete (and that is with them having to work with chorus) so my family is happy our wifi has gone from a 2 - yes it tested to a 2 u to 70. cheers guys for an awsome job.
Very responsive and very friendly, helpful service. Leon came same day, promised to streamline our awful wifi coverage and extend it out to a separate dwelling. Two days later the installation team arrived, and delivered as promised. Ed was awesome, his team worked very quickly, had several problems to overcome but had great solutions for our situation, left no mess and were totally focused on ensuring the customer was happy. Highly recommended!
Not having cell service and the lack of good wifi is something we have lived with for a long time, we are stuck with no mobile but you have improved the wifi to level that i didn’t think was possible. the guy that came out and installed the system was great, one thing that I really appreciated was that he was happy for me to help as this gave me the opportunity to be involved, ask questions and understand how it all works.
Extremely satisfied with the WifiPlus service from my initial contact with the Sales team thru to the completion of a very clean, neat and tidy installation.
The family is so happy about the new network. I will recommend to everyone I know. Thanks again.
Very prompt and responsive, able to offer a complete range of services and sorted out our issues for us. Recommended.
The process of getting the speed throughout the house was made very easy and simple.very professional. Thanks wifiplus
Very happy with the improved signal in the apartment - and with the great service (and follow-up service) from Alex and Ryan. I’ll definitely be recommending you to my friends!
Hi Ben, thanks for the spec sheet, we trialled the system briefly last night and are very happy with the results, definitely has made the difference we were hoping for, money well spent.
Even the weakest spot is working well. Wish we had done it ages ago – would have saved so much stress and frustration - will highly recommend you to others and wish you every success with your business – more people need to know you exist and that getting fibre to the house is the easy bit – no one else helps you realise/work out how to then get it around the house.
Since getting Wifiplus installed we can now watch streaming video in every room, not just the one nearest the router.
We used to have one internet account for the main house and another for the basement flat, Wifiplus was able to extend our Wifi to both areas and we now save $85 per month on internet charges.
After buying multiple 'recommended' Wifi extenders and still getting poor signal, I wasn't expecting much from Wifiplus but the result was incredible, we now get high speed wireless internet in every room.
We tried endless Wifi extenders, boosters, routers and power line adaptors but they were all inadequate. Having Wifiplus is the total home Wifi solution.
Wifiplus is awesome for gaming, we no longer need the cable running down the hallway floor to our son's bedroom.